Privacy Policy

Privacy Policy

Last Updated: December 14, 2024

1. Introduction

Albatross Media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and applications (collectively, the “Services”).

2. Information We Collect

2.1 Personal Information

We may collect:

  • Name and contact details
  • Email address
  • Phone number
  • Business information
  • Billing and payment information
  • Social media handles
  • IP address and device information
  • User preferences and settings

2.2 Non-Personal Information

We automatically collect:

  • Browser type
  • Operating system
  • Access times
  • Pages visited
  • Referring websites
  • Click-through data
  • Usage patterns

2.3 Information from Third Parties

We may receive information from:

  • Business partners
  • Advertising networks
  • Analytics providers
  • Social media platforms

3. How We Use Your Information

3.1 Primary Purposes

  • Providing and maintaining our Services
  • Processing transactions
  • Managing client accounts
  • Delivering requested content
  • Communicating about services
  • Sending administrative information

3.2 Additional Uses

  • Improving our Services
  • Analyzing usage patterns
  • Detecting and preventing fraud
  • Customizing user experience
  • Marketing and promotional activities
  • Compliance with legal obligations

4. Information Sharing and Disclosure

4.1 We May Share Information With:

  • Service providers and vendors
  • Business partners
  • Marketing and advertising partners
  • Analytics providers
  • Legal authorities when required
  • Professional advisors

4.2 We Do Not:

  • Sell personal information
  • Share information with unauthorized third parties
  • Use information for purposes other than those specified

5. Data Security

5.1 Security Measures

We implement:

  • Encryption protocols
  • Secure servers
  • Access controls
  • Regular security assessments
  • Employee training
  • Data backup procedures

5.2 Data Retention

  • We retain data as long as necessary for service delivery
  • Information is securely disposed of when no longer needed
  • Users can request data deletion subject to legal requirements

6. Your Rights and Choices

6.1 You Have the Right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Opt-out of marketing communications
  • Restrict data processing
  • Data portability
  • Withdraw consent

6.2 To Exercise Your Rights:

Contact us at [email protected]

7. Cookies and Tracking Technologies

7.1 We Use:

  • Essential cookies
  • Analytics cookies
  • Marketing cookies
  • Session cookies
  • Persistent cookies

7.2 Cookie Control

  • You can manage cookie preferences through browser settings
  • Certain features may not function without cookies
  • Third-party cookies are subject to their own policies

8. Children's Privacy

  • We do not knowingly collect data from children under 13
  • Parents can request data deletion
  • We comply with children’s privacy protection laws

9. International Data Transfers

9.1 Data Protection

  • We may transfer data internationally
  • Appropriate safeguards are implemented
  • We comply with cross-border data transfer regulations

9.2 Data Processing Agreements

    • We maintain agreements with service providers
    • International transfers follow standard contractual clauses
    • Privacy Shield compliance where applicable

10. Changes to Privacy Policy

  • We may update this policy periodically
  • Changes will be posted on our website
  • Significant changes will be notified via email
  • Continued use constitutes acceptance of changes

11. Contact Information

  • For privacy-related inquiries:

    • Email: [email protected]
    • Phone: (+91) 9867412310
    • Address: Samarth Vaibhav, 1107 – 11th Floor Lokhandwala Complex, Andheri West Mumbai, Maharashtra 400053 India

12. Legal Compliance

12.1 We Comply With:

  • Information Technology Act, 2000
  • Personal Data Protection Bill
  • Other applicable data protection laws

12.2 Regulatory Requirements

    • We cooperate with regulatory authorities
    • We respond to lawful requests for information
    • We maintain required registrations and certifications