Terms & Conditions

Terms & Conditions

Last Updated: December 14, 2024

1. Introduction

Welcome to Albatross Media (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our services, website, and applications (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

2. Services Overview

Albatross Media provides digital marketing and strategic communication solutions, including but not limited to:

  • Internet & Digital Marketing Services
  • Strategic Services, Research, and Compliance
  • Creative and Branding Services
  • Influencer Marketing
  • Performance Marketing
  • Media Planning & Buying
  • Customer Support Solutions

3. Account Registration and Security

3.1. To access certain Services, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access
  • Be responsible for all activities under your account

3.2. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Client Obligations

4.1. As a client, you agree to:

  • Provide accurate and necessary information for service delivery
  • Pay all fees as agreed upon in the service agreement
  • Comply with all applicable laws and regulations
  • Maintain appropriate licenses and permissions for content provided to us
  • Respond to communications in a timely manner

4.2. Content Requirements:

  • You must own or have rights to content provided to us
  • Content must not infringe on third-party rights
  • Content must comply with applicable laws and regulations

5. Payment Terms

5.1. Fees and Payment:

  • Services will be billed as per the agreed pricing structure
  • Payments are due within the timeframe specified in the invoice
  • All fees are non-refundable unless otherwise stated

5.2. Late Payments:

  • Late payments may incur additional charges
  • We reserve the right to suspend services until payment is received

6. Intellectual Property Rights

6.1. Company Rights:

  • We retain all rights to our proprietary tools and methodologies
  • Our brand name, logo, and content are protected by intellectual property laws

6.2. Client Rights:

  • You retain rights to your original content
  • Upon full payment, deliverables become your property as specified in the service agreement

7. Confidentiality

7.1. Both parties agree to:

  • Maintain the confidentiality of proprietary information
  • Use confidential information only for service delivery
  • Implement reasonable security measures
  • Return or destroy confidential information upon request

8. Privacy Policy

8.1. Our privacy practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Limitation of Liability

9.1. To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for services in the previous 12 months
  • We do not guarantee specific results from our services

10. Termination

10.1. Either party may terminate services:

  • With written notice as specified in the service agreement
  • Immediately for material breach of these Terms
  • For failure to pay fees within 30 days of due date

10.2. Upon termination:

  • All outstanding fees become immediately due
  • Access to services may be suspended or terminated
  • Confidentiality obligations remain in effect

11. Dispute Resolution

11.1. Disputes shall be resolved through:

  • Initial good faith negotiations
  • Mediation if negotiations fail
  • Binding arbitration as a last resort

11.2. Jurisdiction:

  • These Terms are governed by the laws of Maharashtra, India
  • Courts in Mumbai shall have exclusive jurisdiction

12. Modifications to Terms

12.1. We reserve the right to modify these Terms at any time:

  • Changes will be effective upon posting to our website
  • Continued use of services constitutes acceptance of modified Terms
  • Significant changes will be notified via email

13. Contact Information

For questions about these Terms, contact us at:

  • Email: [email protected]
  • Phone: (+91) 9867412310
  • Address: Samarth Vaibhav, 1107 – 11th Floor, Lokhandwala Complex, Andheri West, Mumbai, Maharashtra 400053, India

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.